Are You a Self-Sabotaging Salon Pro?

Just talk ... It's upsetting. ... and it always makes us sad. The wishers ... the dreamers .... the pretenders ... the talkers .... so very few actual starters. So many stylists talk a good game.  They talk about about stepping out from the crowd.  They talk about what they are going to do for themselves tomorrow.  They talk about entering the 'big pool' ... NAHA or the Contessas, or some … [Read more...]

Out with the Old, In with the New

You Recommend Clients Change their Look, Don't You? “It is not necessary to change.  Survival is not mandatory.” -- William Edwards Deming (1900–1993) Every hairdresser you know loves to be in the ‘news’ and to find a measure of fame ... Why not?  It’s a noble goal … and very doable for those willing to plan for, invest in, and put the sweat equity into obtaining it. You need a few basic … [Read more...]

Here is One for the Road

Our friend Jerry Tyler has an amazing attitude toward life, his career, his industry and his family. Sharon and I are proud to call Jerry a friend and applaud his many contributions over his 35 + years in the industry to the lives of so many professionals in the industry, from students to wizened old pros. Thank you Jerry for your friendship, inspiration, and view of life in the world of beauty we … [Read more...]

Top 10 Tips For Beauty Career Success

I love meeting amazing and straightforward people like Thia Breen.  She lifts me up with her own phenomenal beauty career success story but stops me cold with forehead-slapping simple solutions  to ‘OPSCOCC’ – other people’s self-created overly-complicated career challenges! (my term, not hers <g>) How does Thia know about all that? She was one of those ‘other people’ once! I recently … [Read more...]

The Most Powerful PR in the World – Bad Word of Mouth

At Lightning Speed in Today's World. We just got our October issue of Beauty Industry Report (BIR) and immediately noticed Editor Mike Nave wrote the 'Guest Columnist' column himself this month.  That's unusual.  Obviously, he had something important to say. Mike's topic was about bad PR.  He was annoyed.  Annoyed enough to need to share it.  I reprint it (with his permission) in this post … [Read more...]

10 Deadly Sins Against Positive PR Perception

How Are You Perceived? Public relations helps to shape and cultivate how others perceive you.  But before you can focus your 'public relations' on others you need to shape and cultivate your story for yourself and be able to tell it effectively.  That means you need to envision ‘yourself’ clearly. Then, and only then, can you place it before others. Since public relations shapes ‘perception’ … [Read more...]

PR at its Best: Simple and Old-Fashioned

Today was unusual. We got a hand-written card in the mail. It stood out in the pile like a sore thumb.  Hand-written, imagine that.  Different … That took time. We went back into the house where we usually toss the mail on the kitchen table for opening later, but not today.  We stayed together and opened that piece.  We looked at the return address.  How 'old-fashioned'.  We left all the … [Read more...]

How to Begin a Movement – ‘Passion’ and ‘Fun’ Sells

Why Have Over a Million People Watched This Video on YouTube? It was shot at the Sasquatch Music Festival this year.  Either you get it, or you don't.  Either you will do something with it … or you won't.  As always … the ball's in your court. If you don't get it ( or you get it, but don't do anything with it) … no problem, you'll be fine anyway. But, if you do get it, and really think about … [Read more...]