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Social Media is Excellent PR

We recently shared some knowledge with our class at the American Board of Certified Haircolorists (ABCH) Educational ‘Summit’.  For us it was a snapshot of 40 education-hungry colorists and what they knew about using social media to help them promote their business.  Only a few understood it much at all.

Of course everyone was on Facebook, but few people knew beyond the photos/videos tabs, the wall, and how to send messages.  Only one person had a plan and strategy for being there and was using it to attract more clients to their salon.

Back to Beauty School – Social Media Beauty School.

You know you can’t create a ‘look’ for your client without knowing the ‘techniques’ of how to get hair to do what you want it to do, right?  You have to know how to use a comb, scissors, razor, brush, dryer, iron, and chemicals before you can even begin to craft a look.  Each ‘look’ uses slightly different techniques and some tools more than others.

It’s no different for social media.  You have to understand the tools and what they can do for you before you can use them collectively to cultivate your own ‘look’ using your PR (and your marketing in general).

Bottom line: Go back to school. Use the same mindset you used when you knew you wanted to get started in the beauty industry.  Break out the books and mannequin heads (just kidding about the mannequin heads), and start reading, learning about your tools, and practicing basic skills.

Make the Investment

You aren’t going to learn about, or get good at social media strategy or technique in a couple of sittings, or with someone’s ‘get-rich-in-friends-quick’ book.  Think about it.  It took you over a thousand hours to learn just the basics of cosmetology in beauty school, didn’t it?

What makes you think you don’t need to approach social media with just a little bit of the same dedication you put into learning your beauty skills?  OK, not 1,000 hours, but still … take it seriously.  Start with the basics … read, and practice.

Resources

There are zillions of resources for information and technical expertise in each of the social media disciplines out there.  There’s certainly no shortage of internet marketing and social media gurus (most have become experts in the last year or so) vying for your dollar.

Who do you trust?  Where do you find them?  It takes a time and searching to find the good guys.

Save your money.  Read for free, you’ll learn whose stuff you really want to buy along the way.  Most everything you need to know is already out there and costs nothing.  You just need to find it and that’s what the download link is all about.

Here it is … and Yes, It’s Free

We’ve saved you a lot of time and searching by assembling a starter list of ‘trusted’ resources for Facebook, Twitter, LInkedIn, and Blogging knowledge.  These are tried and true experts who are really experts.  These are the people we learned from.  They’ve been at it the longest and have risen to the top of the heap.  We prepared it for our class at ABCH and it’s filled with great people and information to get you moving ahead.

Some First Ideas for you to Consider

  • Subscribe to BeautyPRpro and join our fan page on Facebook(Had to get a plug in for our blog :-) ).
  • Make the commitment to spend one hour a day reading and practicing.
  • Start with Facebook.  Read up on how the individual pieces and parts of Facebook work. You’ll find much of that information in the writings of the experts in the download PDF below.
    • Settings (account, privacy, application) and their impact on all the other parts of Facebook.
    • News feeds (top news, most recent),
    • Friend filters
    • Events
    • Messaging
    • Groups
    • Profiles (personal and Fan pages)
  • Browse and read the articles and posts in the download PDF about how other companies and people are using Facebook, LinkedIn, blogging, and Twitter to grow their fans and build their businesses.
  • Subscribe to some of the blogs of the experts you will be reading and follow in their footsteps.  They’ve been there and freely share how it all works.
  • Questions?  I sure hope so.  Drop by BeautyPRpro on Facebook and our blog.  Ask the new found experts whose articles you’ll be reading from the download list by leaving comments/questions on their blogs and websites.  All of us that blog love to hear from you and know that what we are giving away is being appreciated and doing what it is supposed to do.

Do you have a strategy you’d care to share?

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Magic Media Moments-Are You Prepared?

Brushing Up Your Interview Skills

Although this post is aimed a bit more at those who are newer to the game of getting media attention and what to do with it once you get it, we suspect a few old-timers could also use some brush-up on their interview skills as well.  Only the questions might change.

OK, you’ve been doing your homework.

You have been sending your local news releases out regularly when suddenly one day the front desk calls and tells you a local TV news person you’ve been wooing (who noticed you originally because you sent them a VIP card and a great news release) is on the line.  Wow!  … flurry of excitement.  You hurry to your office, take a deep breath, and pick up the phone.

You discover they are interested in the news release you sent out about your upcoming local charitable event.  Woo-Hoo!  Lightning strikes …. a ‘magic moment’ opportunity.

Are You Ready for it?

Being prepared to ‘make the sale’ to someone in the media means you need to be comfortable and conversant talking about two things right at that moment.

Number 1 – Your Recent News Release

Your caller assumes you are the subject matter expert (SME).  That’s why they called you.  If your name is on the release, on first contact people grant you that authority.

How well-versed and conversant you are on your topic, and how you come across answering their questions is important.  Having background knowledge on your cause, thus your passion about it, and knowing what you wrote in your own news release goes a long way to preserving that credibility.  Too many, “I don’t know” or, “I’m not sure” answers eats away at your credibility and may diminish interest.

Number 2 – You!

Your passion and personality, your ability to share who you are, what you believe in, and what you are doing in an easy-to-follow, simple explanation is important.  This takes pre-call, pre-interview rehearsal time practicing your answers to some of the fairly standard questions you might expect to be asked.  You need to ‘get your lines down’ as actors say.

You know the media likes ‘brief’.  They appreciate the quick-communicating ‘sound bite’.  These ‘bites’ are the most likely phrases to get ‘quoted’ in print, or edited into TV interview moments during segments.  Having a few ‘sound bites’ at your fingertips is good.

Preparing to Share You

There are some fairly standard questions you might expect an interviewer to ask.  Having a few pre-considered answers with those ‘sound bites’ at your fingertips, improves your chances of coming off as a fun interview during a magic moment.  Here’s a short list of questions designed to stimulate your thinking down that track.  How would you answer these?

  • Tell me a little about yourself.
  • Why did you choose to become a salon professional?
  • What is really special and unique about your salon?
  • What are your thoughts on what we’re seeing in hair fashion this season?  Where do you see it going next season?  Beyond?  Why?
  • What is it you offer your clients that’s unusual and not easily found at other salons?
  • Tell me about the community/cause-related activities you and your salon are involved with.
  • As a professional, what products do you think are absolute ‘must-haves’ for your clients?
  • Are there any simple regimens you can recommend your clients to do every day that will make a significant difference to how they look during the day?

Get Practice, and Have Some Fun Too.

Remember when you played ‘pretend’ as a kid.  A friend ‘pretended’ to be someone else, and you ‘pretended’ you were someone else, and the two of you pretended together.  It’s what actors do every day they are working … they play pretend, rehearsing to become natural ‘pretending’.  Playing pretend works … and it’s fun. J So here’s our suggestion:

  • Find a friend you trust that you can ‘play’ with.
  • Both of you sit down and develop good answers to the above questions.
  • Stick a video camera down and turn it on. (gasp)
  • Have your friend pretend to be the TV interviewer interviewing you.
  • Now switch roles.
  • Do that over several times.

Did you laugh a lot?

How horrified were you?  :-)

Did you both get any better after a few repeats and answer rewrites?

We’ll bet with practice you get really good at this … when it doesn’t count … while you’re playing.  You’re also going to feel so much better going into your next ’magic moment’

Share Some of Your Fun with this Exercise. Comments? Experiences?

Like this post?  Click Like and join us on Facebook.

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3 Hot Ideas to Make You Cool News

Early Birds Get the Worms

The media loves the ‘bleeding edge’.  News is about ‘new’ after all.  As always, it’s the ‘early bird that gets the worm’.  In this case the ‘worm’ is neighborhood, industry, and even national news pickup.  What’s the scoop?

Geolocation, and QR codes

… Smart Phone Technology and [...]

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Seize the PR Moment!

Cosmetology Leads Among Respected Professions.

Those of you that chose the career of ‘cosmetology’ can hold your heads up even higher these days.  We know you have often had to endure annoying public opinion, comment, and yes … even sarcasm about having chosen to be a hairdresser. Well, now there’s some solid career data [...]

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Where Have all the Mentors Gone?

Opportunities for PR happen not only because you are a talented salon professional and send out interesting news and photo releases. They happen because you are a part of people’s lives doing things that distinguish you from others in the crowd. You are a respected member of the community … a player .. you [...]

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Your Attitude: Your Best and Worst Public Relations

Your attitude …

…  in every situation in life, is what sets the standard and the stage for what happens to you daily. What you get …  and what you don’t get.  This is true if you are being interviewed by an editor, working with a salon staff member, talking to your spouse, shopping [...]

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Internet Press Release Distribution – A Primer

It Used to Be Simpler

Those of us in the PR game a decade ago remember when internet press release distribution was a paid service offered mostly by PR industry dominant media services.  Bacon’s & Burelle’s  (renamed Cision and Burelles Luce respectively).  These industry biggies offer PR professionals and companies full-service  media research, lists, [...]

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Out with the Old, In with the New

You Recommend Clients Change their Look, Don’t You?

“It is not necessary to change.  Survival is not mandatory.” – William Edwards Deming (1900–1993)

Every hairdresser you know loves to be in the ‘news’ and to find a measure of fame … Why not?  It’s a noble goal … and very doable for those willing [...]

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Here is One for the Road

Our friend Jerry Tyler has an amazing attitude toward life, his career, his industry and his family. Sharon and I are proud to call Jerry a friend and applaud his many contributions over his 35 + years in the industry to the lives of so many professionals in the industry, from students to wizened [...]

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Do You Have OPSCOCC?

Thia Breen – President, North America, Estee Lauder Companies

I love meeting amazing and straightforward people like Thia Breen.  She lifts me up with her own phenomenal career success story but stops me cold with forehead-slapping simple solutions  to ‘OPSCOCC’ – other people’s self-created overly-complicated career challenges! (my term, not hers <g>) How [...]

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